Last Updated: September 2026
This Privacy Policy describes how BRRAVVO (the "Company," "we," "us," or "our") collects, uses, discloses, stores, and protects personal information when you access or use the BRRAVVO platform, create an account, participate in the BRRAVVO savings program (the "Program"), or otherwise interact with us.
This Privacy Policy should be read together with our Terms of Service and other applicable policies.
Account and Identity Information: Name, date of birth or age information where required, residential address, email address, mobile phone number, and other information you provide when creating or maintaining your account.
Payment and Transaction Information: Information relating to your payment method, recurring monthly payments, transaction history, savings cycles, rewards, vouchers, refunds, and redemption activity. Payment card information may be processed by third-party payment processors and may not be stored directly by BRRAVVO.
Preferences and Activity: Information about your fashion interests, brand and retailer preferences, shopping interests, voucher activity, and interactions with BRRAVVO features and communications.
Technical and Usage Data: IP address, device and browser information, device identifiers, cookies and similar technologies, log information, and information about how you interact with our website, platform, and digital services.
Communications: Information contained in communications with us, including customer support requests, cancellation requests, complaints, and privacy requests.
Providing the Program and Performing Our Contract: To create and manage your account, process and verify monthly payments, track your savings cycles, determine reward eligibility, issue and deliver vouchers, process cancellations and refunds, and provide customer support.
Consent: Where consent is required, to send marketing communications or use certain cookies and similar technologies. You may withdraw your consent at any time, subject to applicable law.
Legitimate Interests: Where permitted by applicable law, to prevent fraud and abuse, protect our systems and Users, improve the Program, perform internal analytics, understand how our services are used, and personalize relevant features or recommendations.
Legal Obligations: To comply with applicable legal, regulatory, accounting, tax, sanctions, fraud-prevention, recordkeeping, and lawful government requirements.
We may also use information for other purposes disclosed to you at the time of collection where permitted by applicable law.
We may send communications that are necessary to operate and administer your BRRAVVO account and the Program, including payment confirmations, savings-cycle information, reward and voucher notifications, cancellation and refund confirmations, security notices, customer-service communications, and important changes to the Program or our legal terms.
Where required by applicable law, promotional and marketing communications will be sent only with the appropriate consent or other lawful basis.
You may opt out of marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us. Opting out of marketing communications does not prevent us from sending necessary service, transactional, security, or legal communications.
BRRAVVO does not sell personal information for monetary compensation.
Service Providers: We may share information with payment processors, email and messaging providers, cloud hosting providers, security and fraud-prevention providers, analytics providers, customer-support providers, and other vendors that assist us in operating the Program.
Voucher Providers and Participating Retailers: Information necessary to issue, validate, deliver, or redeem vouchers may be shared with the third-party voucher provider or aggregator, participating retailers, or other parties involved in voucher fulfillment.
Professional Advisers: Where necessary, information may be disclosed to legal, accounting, audit, compliance, insurance, or other professional advisers.
Business Transfers: Personal information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable law.
Legal and Regulatory Requirements: We may disclose information where required by applicable law, regulation, court order, lawful government request, or where reasonably necessary to establish, exercise, or defend legal rights.
Your personal information may be processed in countries other than your country of residence, including countries in which our service providers operate.
Where applicable data-protection law requires safeguards for international transfers, we use appropriate transfer mechanisms and safeguards, which may include Standard Contractual Clauses or other legally recognized mechanisms.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including while your account is active and for any additional period required to comply with legal, accounting, tax, fraud-prevention, dispute-resolution, and regulatory obligations.
Different categories of information may be retained for different periods.
Where information is no longer required, we take appropriate steps to delete or anonymize it, subject to applicable legal requirements.
We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Payment information may be processed by third-party payment providers operating under their own security and compliance requirements.
No electronic transmission or storage system can be guaranteed to be completely secure.
Depending on where you live and the laws applicable to you, you may have rights concerning your personal information, including the right to request access to personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of certain personal information; object to or restrict certain processing; withdraw consent where processing is based on consent; request portability of certain personal information; and opt out of certain marketing communications.
These rights may be subject to exceptions or limitations under applicable law. For example, we may be required to retain certain transaction or financial records even after an account has been closed.
We may take reasonable steps to verify your identity before processing a privacy-rights request.
BRRAVVO may use cookies and similar technologies to operate the website and platform, remember preferences, maintain security, understand usage, and improve our services.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.
Available cookie choices and controls may depend on your location and the technologies used on the BRRAVVO platform.
We may update this Privacy Policy from time to time to reflect changes to the Program, our data practices, technology, or applicable legal requirements.
When we make material changes, we will provide notice where required by applicable law and update the "Last Updated" date above.
For questions about this Privacy Policy or requests concerning your personal information, please contact the BRRAVVO Data Protection Team at hello@brravvo.com. Please use the subject line: Privacy Rights Request.